客戶來inquiry , 但無提及對哪款機種有興趣也無留該公司相關資料

Dear Sir,

Good morning!!

Receive your inquiry with many thanks.

Please feel free to visit our website www.xxx.com.tw(我司網站).

You are more than welcome to let us know which products you prefer in our website

and we will be pleased to provide you the related detail and the very best price.

In addition, please kindly provide us the information about your company.

Do you have your own website? What is your channels of distribution?

We look forward to hearing you very soon. Thank you!

Best wishes to you for the coming 2008~

Best Regards,.
XXX(人名) from XXX(公司名)

客戶喜歡的機種phased out了 , 推薦客戶別的機種

Dear XXX,

Good day to you.

I am sorry for the late reply.

Please kindly be informed that XXX, XXX, XXX, XXX(型號) are all phased out.

XXX(型號) is exclusive in UK. Sorry.

In this case, I would like to provide you the price for BSP-C7520 and introduce you BSH-9121 skype phone.

I have attached the spec for BSH-9121 skype phone here for your reference.

XXX(型號) skype phone is our very recent product.

If you are quite interested in this product, I will provide you a very good price for this item.

As regards XXX(型號), the quote is attached here, and the certificates are attached.

Please advise. Thank you.

Please feel free to let me know if you have any question or comment, I will be glad to answer.

Thank you again and wish you a very nice day!!

Best Regards,
XXX

希望客戶能提供他們的客戶名稱,以避免同區域衝突

Dear XXX,

Thank you for your reply.

Frankly speaking, I really would like to have the chance to work with you,

because you seem to be someone serious and understanding.

I would like to try my best to apply the sample for XXX客戶公司名.

However, the problem is that bluetooth speakers are very popular now,

and our existing models are not a lot, many models are still under developing and are expected to be completed in the beginning of year 2008.

Now many customers are asking the samples from us,and many of them would like to have the exclusive of the products.

Hence, now our company has very strict rule of supplying samples to new customers.

The strict rule of supplying samples will protect our customers' business and prevent market conflict.

I believe you can understand. ^_^

Could you let us know your customer's company name? the shop name?

Do they have their own brand?

If you could kindly provide me these information of your customers, it will help me to get the sample.

XXX我司公司名 is a trustworthy company which has very good reputation of co-operating with many trading companies, whole salvers, retailers and big companies.

Hence, please do not worry about our reliability.

Thank you.

I will await your further response.

Today is Christmas Eve, let me wish you a very happy Christmas Eve and wonderful Christmas!!

報價給客戶,再作追蹝客戶之意願( 範例 2 )

Dear XXX,

Good day to you!!

Please kindly let us know if you receive our quotation on Dec. 14th.

Please feel free to let us know if you have any question or comment regarding this quotation.

Thank you and wish you a very happy Christmas and a prosperous New Year.

Merry Christmas & Happy New Year!!

Best Wishes from XXX自己名 at XXX公司名

謝謝客戶的卡片祝福,與確認meeting time

Dear XXX,

I am sorry for the late reply because I was not at office yesterday.

Our VP-Mr. Michael-Deng(鄧副總) confirms the meeting time of 10 am on Wednesday 9th January. Thank you.

I would like to be in behalf of Juster to thank you (我想代表 Juster謝謝您) for your kind seasons greetings and forward our best greetings to you Armour.

We XXX公司名 looks forward to developing even closer business relationship with you in the coming year. ^_^

Please take care and wish you a very happy and beautiful holiday!!

Very warm and kind wishes,

XXX

報價給客戶,再作追蹝客戶之意願( 範例 1 )

Dear XXX,

Good morning!

This is XXX from XXX公司名 in Taiwan.

I am just wondering that if you had received our quotation of XXX型號 on Dec. 18?

Please confirm receipt and please do nor feel hesitated to let us know if you have any question or comment.

Thank you and you have a very nice day!!

Best Regards,
XXX

客戶主動詢的機種未成交,再去主動詢問客戶,還有對我司哪些產品有興趣呢(範例 1)

Dear XXX,

Good morning!

This is XXX from XXX公司名 in Taiwan.

I am glad to have this chance to work with you.

Please feel free to contact me via e-mail帳號.

I am just wondering that if Juster can help you to develop some new products for the coming year.

What type of products are you more interested in for the coming year? Please advise.

Please do not feel hesitated to contact me if you have any question or inquiry.

I look forward to hearing you very soon.

Wish you all the best.

Regards,
XXX
~~~~~~

產品己在歐洲獨賣(範例 2)

Dear XXX,

Received your inquiry reg. XXX型號 bluetooth stereo handset with pleasure.

However, we have sold this model to one customer in Europe.

In order to prevent the market conflict,please allow us not to quote for this item.

Please understand.

We will be glad to receive your inquiry for other models.

Please find our products in 公司web site.

We look forward to hearing you soon again.

Thank you and have a very nice day.

Best Regards,
XXX

樣品寄給客戶好一陣子了,仍未得到客戶回覆(範例 1)

Dear XXX,

This is XXX from XXX公司名 in Taiwan.

I hope this mail finds you all are doing very well.

Please allow me to update you the current status of the samples we sent to you in Oct.

XXX型號 and XXX型號 are exclusive in European market now.

XXX型號 is available for European market now but since BT speakers are very popular now,

we are not sure when this item will be exclusive.

How is the test result for XXX(型號) at your side? Please advise.

Are you interested in our other products? Please feel free to let us know.

We will provide you our very best price with very reliable quality.

We wish you a very nice and beautiful day!

Best Regards,
XXX

請客戶填寫"滿意度調查表

Dear XXX,

Please help us to fill in our attached customer service questionnaire.

Your prompt reply will be highly appreciated.

Thank you so much and best regards,

XXX~~~~~~

請客戶填寫"滿意度調查表",並寒暄來年是否有其它採購計劃呢

Dear XXX,

This is XXX from XXX公司名.

From now on, please feel free to contact me via e-mail帳號.

I attached our customer service questionnaire and please fill in it with your precious comments.

Thank you.

In addition, please kindly let us know your plan for the coming year?

Which type of products will specially interest you? Please advise.

Please do not feel hesitated to let us know, so we can introduce some good items to you.

We Juster appreciate so much your business support in these year and look forward to developing more business with you in the coming year.

Thank you for your attention and look forward to hearing you soon.

Wish you a very nice day!

Best Regards,
XXX

告知客戶同仁已離職,目前由自己接手

Dear XXX,

Good day to you.

This is XXX from Juster in Taiwan.

XXX(離職同仁) is no longer working for Juster because of her personal plan for the future.

Please feel free to contact me via : e-mail帳號

It will be my pleasure to answer you and work with you.

After reviewing 客戶名稱's file, I am just wondering if you are still interested in our Bluetooth transmitter XXX型號名稱?

I have attached our quotation for XXX型號名稱 here for your reference.

Please do not feel hesitated to let us know if you have any question or comments.

Thank you for your attention in advance and we look forward to hearing you very soon.

Very Best Regards,

XXX

產品己在歐洲獨賣(範例 1)

Dear XXX,

This is XXX from Juster in Taiwan.

I am sorry for the late reply.

After double checking with our PM, I regret to inform you that XXX型號 is exclusive for European market.

Hence we can't sell this item to you.

BlueTooth speaker is very very popular now and we Juster are developing more new models for our customers' need.

Many new models will come out in the beginning of 2008 and if you are interested in them,

please feel free to let me know now.

In this case, I will keep updating you our most recent product news.

And you will be able to receive the first hand information.

XXX型號 (BT speaker, 5Wx2) is still available for European market.

The specification is the same as BSP 6210.

If you are interested in this model, please feel free to let me know and I will provide you the price tomorrow.

Thank you and you have a very nice day.

Regards,
XXX

回覆新客戶產品報價(範例 1)

Dear XXX,

Good day to you.

I am sorry for the late reply.

Please find our prices and specifications for XXX, XXX and XXX in attached file

These three items are bluetooth speakers and very popular now.

Currently they are still available for UK market.

Please do not feel hesitated to let me know if you have any question or comments regarding this quote.

Thank you for your attention in advance.

I look forward to hearing you soon.

Wish you a very beautiful weekend.

Best Regards,
XXX